Q1. What Is Railwiredhanbad?
A: Railwiredhanbad Is An Authorized Franchisee Of Railtel Corporation Of India Ltd., Offering High-Speed Fiber Broadband Internet Services In Dhanbad And Nearby Areas.
Q2. How Can I Get A New Broadband Connection?
A: You Can Book A New Connection By Calling Our Support Number, Filling Out The ‘Book Now’ Form On Our Website, Or Visiting Our Office Directly.
Q3. What Documents Are Required For A New Connection?
A: You Will Need The Following:
- Aadhar Card (As Id & Address Proof)
- Passport-Size Photograph
- Valid Mobile Number
Q4. Are There Any Installation Charges?
A: Yes, Standard Installation Charges May Apply Depending On Your Location And Plan. Contact Our Support Team For The Latest Offers.
Q5. Is The Data Truly Unlimited?
A: Yes, Our Plans Offer Unlimited Data. However, Speeds May Be Subject To Fair Usage Policy (Fup) Limits Depending On The Plan.
Q6. What Should I Do If My Internet Is Not Working?
A: Please Call Our Customer Support Or Register A Complaint Via Our Website Or Whatsapp. Our Technical Team Will Assist You Promptly.
Q7. Can I Upgrade Or Downgrade My Plan?
A: Yes, You Can Easily Switch To A Higher Or Lower Plan. Just Call Our Support Or Visit Our Office To Request A Change.
Q8. Do You Provide Customer Support?
A: Absolutely. Our Support Team Is Available Monday To Saturday From 10:00 Am To 6:00 Pm. You Can Reach Us Via Phone, Email, Or Whatsapp.
Q9. How Do I Pay My Monthly Bill?
A: You Can Pay Through Upi, Bank Transfer, Cash At The Office, Or Online Payment Links Provided By Our Team.
Q10. Is Railwire Available In My Area?
A: Railwire Is Available Across Most Areas In Dhanbad And Nearby Regions. Contact Us With Your Address To Confirm Service Availability.